CRM Cyberclosys Case Study
Cyberclosys is a project coordination agency tracking client events and tasks.
Estimated ROI
Boosted coordinator project throughput by 25% due to centralized dashboards.
Client Profile
Cyberclosys Agency
The Business Problem
Relying on spreadsheets caused team coordination gaps and missed client calls.
Research & Planning
Found that calendar task visibility gaps were the main reason for client delay logs.
Build a single React database CRM showing project timelines, events calendars, and client logs.
Design & Architecture
Designed a clean, tabbed dashboard with live search and project pipelines filters.
React SPA utilising Vite build systems and serverless backend API endpoints.
Implementation & Testing
Coded team event calendars, client profiles, and task updates timelines.
Simulated multiple manager task edits and audited live database sync responses.
Deployment & Outcomes
Hosted React app using Vercel, connected to serverless storage APIs.
Centralized calendar tracking, dropping project delay events by 38%.
Key Outcomes
- Project task delays reduced by 38%
- Client response time cut to under 15 minutes
- CRM client search responses completed in 100ms
Lessons Learned
Client-side search data caching eliminated database query limits.
Our coordinators have all customer details on a single screen. Project handoffs are now instant.
Arsalan Khan
Operations Director, Cyberclosys